FREQUENTLY ASKED QUESTIONS
FAQs
I HAVE RECEIVED A FAULTY/DAMAGED PRODUCT?
KINDLY REACH OUT TO US AT CONTACT@NOACCESS.ONLINE WITH PROOF OF DEFECT ASWELL AS THE ORDER NUMBER WITHIN 24 HOURS OF DELIVERY. ONCE CONFIRMED, OUR TEAM WILL GET BACK TO YOU AND FURTHER ASSIST YOU. PLEASE PROVIDE US AN UNBOXING VIDEO FOR A SEAMLESS EXCHANGE.
I HAVE RECEIVED AN INCORRECT ITEM/PRODUCTS ARE MISSING IN MY ORDER
PLEASE REACH OUT TO US WITHIN 24 HOURS OF DELIVERY AT CONTACT@NOACCESS.ONLINE ALONG WITH YOUR ORDER NUMBER, DETAILS OF THE MISSING/INCORRECT ITEM & PROOF. OUR TEAM WILL GET BACK TO YOU AND FURTHER ASSIST YOU. PLEASE PROVIDE AN UNBOXING VIDEO FOR SEAMLESS EXCHANGE.
HOW WOULD I KNOW MY ORDER HAS BEEN PLACED?
YOU WILL RECEIVE A CONFIRMATION EMAIL ALONG WITH AN UNIQUE ORDER NUMBER.
CAN I CANCEL OR REFUND THE ORDER?
ALL ORDERS ONCE CONFIRMED CANNOT BE CANCELLED. FOR FURTHER ASSISTANCE PLEASE REFER TO OUR TO REFUND POLICY
WHAT IF I GAVE THE WRONG ADDRESS?
DUE TO OUR QUICK DISPATCH PROCESS, MAKING CHANGES IN ADDRESS IS NOT POSSIBLE. BUT PLEASE REACH OUT TO OUR TIME AS SOON AS POSSIBLE ON EMAIL MENTIONING YOUR ORDER NUMBER AND THE CHANGES WE WILL TRY OUR BEST.
WHAT IF I AM NOT AVAILABLE ON THE ADDRESS.
DELIVERY WILL BE ATTEMPTED THREE TIMES. IF UNDELIVERED, THE ORDER WILL RETURN TO THE ORIGIN. A NOMINAL RESHIPPING FEES WILL APPLY FOR REDELIVERY OF YOUR PRODUCTS AFTER THE RTO.
HOW CAN I TRACK MY ORDER?
AFTER THE ORDER IS DISPATCHED, TRACKING ID WILL BE SHARED WITH YOU ON THE PROVIDED EMAIL/PHONE NUMBER. PLEASE REFFER TO OUR SHIPPING POLICY FOR FURTHER INFORMATION.
WHERE ALL DO WE DELIVER?
WE DELIVER ALL OUR ORDERS PAN INDIA.
WHAT IS THE ESTIMATED DELIVERY TIME FOR MY ORDER?
AFTER SHIPPING, EXPECT DELIVERY WITHIN 4-5 DAYS FOR METROPOLITAN AREAS AND UP TO 10 DAYS FOR REMOTE LOCATIONS. OUR ODERS ARE USUALLY DISPATCHED WITH 24-48 HOURS. PLEASE REFFER TO OUR SHIPPING POLICY FOR FURTHER INFORMATION.
DO YOU DO CUSTOM ORDERS?
YES, PLEASE REACH OUT TO US AT CONTACT@NOACCESS.ONLINE OR INSTAGRAM, SO OUR TEAM CAN FURTHER ASSIST YOU.
DO YOU DO BULK ORDERS?
YES, WE DO BULK ORDERS. PLEASE REACH OUT TO US AT CONTACT@NOACCESS.ONLINE ORINSTAGRAM, SO OUR TEAM CAN FURTHER ASSIST YOU.